utilities

City and municipal government agencies

 

Utility industries are facing unprecedented competitive, environmental, and regulatory pressures on eroding bottom lines. But one internal constant and source of frustration amidst changing demand and requirements is the sea of paperwork that utilities deal with daily--including billing, a diversity of reports, and archived records. To tame the paper flood, Utility companies are increasingly turning to electronic document management (EDM) to automate workflow, incorporating imaging to expedite complex business processes and archiving. They see EDM substantially cutting operating costs and improving customer service and enterprise-wide productivity.

How EDM solves utility industry bottlenecks

•  Captures, separates, indexes, bundles, e-delivers and archives documents and reports in PDF, HTML, Excel, and Word, among other formats

•  Automates forms-based business processes such as invoicing

•  Automates time sheet distribution, filing, and archiving, by eliminating manual steps for supervisors

•  Automates customized report generation to diverse data requirements and formats by bundling data from relevant sources

•  Enables large-scale back-file scanning to save office space and resources, indexed for rapid retrievability

About S4i Express

S4i Express is a fully integrated System i report and document management system that can automate all document processing enterprise wide. Utility industry leaders use S4i Express to improve internal and external business communications. Because of its scalability and completeness, S4i Express is the preferred System i EDM offering. Most organizations see ROI in less than one year.